FAQs

We hope that your experience with (ManiaGirl.com) is as effortless as possible, however, we do acknowledge that questions may arise.

Where is my order?
This is a question we frequently get asked to we put together a shipping guide here(Shipping & Delivery) and you can track your order after you receive the tracking number. Please note customers are responsible for any customs and tax charges for their order.

Q. How long will it take for my items to arrive?
A. Maximum It will take 5-20 business days for orders to arrive depending upon the location.
Q. How long will it take to receive a tracking number?
A. It will usually take 2-5 business days.
Q. Where can i place an order for?
A. you can place the order from any country, we ship worldwide.
Q. Is shipping free?
A. Shipping is free worldwide.
Q. Which currency will i be charged for?
A. We process all orders in USD, while the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when i place my order?
A. Yes, all customers will receive an order number after placing their orders.


Order Cancellations
If you need to makes changes to your order you will need to contact us (link to contact us page here) within 24 hours of placing the order. 
Cancellation Terms 
- You must contact us within 24 hours.
- We cannot cancel your order once it has already been shipped.  

My Item Arrived Damaged
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please reach out with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.


Contact us
If we still haven't managed to answer your question please feel free to contact us ( link to contact us page here) and we'll get back to within 1-2 Business Days :)

Here are a few other frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged.